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Question

unable to add a Box note to a collection

  • May 22, 2025
  • 1 reply
  • 57 views
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I am unable to add a Box Note to a collection. The option is greyed out, (see attached) any advice? ThanksBOX1_YC1ZzccuLVl0KfObfzp81w.png

    1 reply

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    Hi Thomas, 

    Thanks for reaching out!

    To confirm, are you accessing this Box Note from a Shared link? If so, this is expected behavior since you cannot yet add a file that you are not collaborated into, and can only access via a shared link; this is on our road map as a future enhancement. 

    You have to be added as a collaborator in this Box Note to add in in your collections.

    To learn more about Box Collections feature, please check out our FAQs here: https://support.box.com/hc/en-us/articles/360049489913-Collections-FAQ 

    Best regards,

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