Skip to main content
Question

Unable to Access Shared File

  • May 27, 2025
  • 1 reply
  • 105 views
C
Forum|alt.badge.img

Hi Team,

 

Hope you are doing well.

We are trying to access a box link which returns the following error, kindly advise.

ujy01JKDK9HHCTPHX0BP102DMT4HV.png

    1 reply

    C
    Forum|alt.badge.img

    Hi Rabia,

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

    Terms of ServiceAccessibility statement