We use a Citrix environment and log into apps.box.com from within this to access and upload files. We have worked with them and it appears that our IP address has been blocked/banned. We need to have this block/ban removed so that we can access our files.
Page 1 / 1
Hi Sue,
Welcome to Box Community and glad to help!
Is there an error message while trying to access box.com? If so, can you please attach a screenshot in this forum?
We'd love to further assist!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.