Dear Box Support Team,
I have been using an old Box.com account that is registered with an email address I can no longer access.
Previously, I was able to log in to Box without any issues. However, a few days ago, Box started requiring a verification code that is sent to the email address associated with my account. Unfortunately, I can no longer access that email address, so I am unable to receive the verification code and log in to my account.
Could you please advise me on how I can regain access to my account? Is there a way to verify my identity through an alternative method or update the email address associated with my account?
I would greatly appreciate your assistance in resolving this issue, as I need to access the files stored in my existing Box account.
Thank you for your time and support. I look forward to your response.
Best regards,