Skip to main content
Question

Unable to access folder in box

  • May 27, 2025
  • 1 reply
  • 79 views
C
Forum|alt.badge.img

Hello, in the middle of working on something, my folder went offline. When I tried to re-access the folder, I receive the message “Oops! We can’t seem to find the page you’re looking for” please advise. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Natalia, 

    Welcome to Box Community and glad to assist! 

    We've recently exprienced an issue in the Box website that was shortly identified by our Engineering team. 

    I'm reaching out to confirm if you're now able to access your Box files and folders properly. 

    We'd love to further assist! 

    Terms of ServiceAccessibility statement