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Question

Unable to access folder

  • May 23, 2025
  • 1 reply
  • 37 views
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Box support status is Green but I am unable to reach folders. End up at app.box.com/folder/0 after entering username and password

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to the Box Community!

    I would suggest to directly communicate with the owner of the file and have them check the folder settings. 

    Thanks!

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