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Question

Unable to Access Files

  • May 23, 2025
  • 1 reply
  • 7 views

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I logged into Box this morning to review files for a discussion and I cannot see any of historical - i see in notifications that "2 factor authentication is required" but I have never been asked for this before. 

1 reply

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Hi Phillip, 

Welcome to Box Community and glad to help! 

We've created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!