Hi team,
I'm reaching out because I’m currently unable to access the Box folders. Whenever I try to log in, I receive the error message shown below.
Steve has been reviewing this issue under the corresponding support ticket, but the problem persists and I’m still unable to navigate the platform or access any files.
Could you please help investigate what might be causing this or suggest an alternative solution?
account: <removed personal information>
I look forward to your feedback.
Thank you very much.