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Question

unable to access box folder

  • May 23, 2025
  • 1 reply
  • 17 views

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Hi, 

I am unable to access folder for the training materials as trainer send me link but can't open it [information redacted]  Error screenshot is attached. 

Trainer (information redacted) comments " you need to ask permission for it from the global team. I am not sure who is managing it. I will try to find it out for you".

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1 reply

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Hi Muhammad, 

Welcome to Box Community and glad to help! 

This shared link's access is only available for invited collaborators. You can reach out to the owner/sender of this shared link and have the user to either  modify the shared link's access type  or invite you as collaborator. 

Thanks for posting!