Unable to access any of the files

Hi Susi,

Welcome to the Box Community, I'm happy to help!

Do you mind sharing more information about the issue you encounter with Box? 

Do you encounter a specific error when trying to access your files in Box? Can you share a screenshot so we can take a look?

Looking forward to hear from you!

Regards,

I am getting this same error now after being fine all day. Any file I open says Unable to Preview/Download. I try to Download and I get the Box message that the page does not exist. All files, all folders.