One of the folder which was accessible earlier is not accessible now. The reason we suspect is that the owner who created the folder is no longer on the system now.
Is there anyway we can get access to that folder again ?
Question
Unable to access a folder
Usually when a user leaves the company their content should be transferred over to another user. You may want to check with your organization's Box admin to see if this is the case.
Hi Mahesh,
Welcome to Box Community!
This will require our Box Support team to work directly with you. I've submitted a support ticket for you and one of our teammates will be contacting you shortly.
Thanks for posting in the Community!
Was sent a link to access a Folder but received an error - "this shared folder is unavailable to you"
How can I get access?
Here is the link
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.