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Hi, I cannot access my authenticator App as I had to move to a different phone and it requires a setup key or QR Code. As such, I cannot access my Box at the moment.


Can you advise me on how to resolve this issue?


Thanks

Hi David, 


Welcome to Box Community and glad to assist! 


Let me create a new case and a member of our team will be in touch, please keep an eye out. 


Thanks for posting! 

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