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Question

Unable to accept the invitation of enterprise network

  • May 23, 2025
  • 2 replies
  • 28 views

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Dear Support team,

I have my account as a business account which belongs to my company. My manager send me an invitation to join my department network, i press the "Accept invitation" button but nothing happens. The admin contact has not changed. I have no idea what to do now.

Please reply me asap. Thanks!

2 replies

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Hi Nguyen, 

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly. Kindly check your email for details and updates!

All the Best, 

 


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Anyone figure this issue out?  I am having the same exact issue.