Unable to accept collaboration invite

Hi Reaksmey,

Welcome to the Box Community! I'm happy to help.

Have you accepted the invitation? What happens after clicking on the invite?

Is this the first time you are having issues with the folder invitation?

Have you contacted the owner of the folder?

Best,

Yes I did accepted the invitation by clicking on the link. It takes me to my Box account and the folder is not there.

Yes first time.

Yes I have contacted the owner of the folder.