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Question

Two-Step Login Verification

  • May 22, 2025
  • 1 reply
  • 19 views

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Can't use Two-Step Login Verification since I lost my phone. How do I log in with a new phone? Thanks.

1 reply

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Hi there, 

Welcome to the Box Community! 

I have created a ticket for you since this issue should be best addressed by our Product Support. They'll be in touch with you soon. Kindly check your email for updates. 

Thanks!