Hello
We have two problems, so we have a problem loading files and saving files when working together.
I need your help.
Question
two problems
Hi Jeon,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your patience!
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