Skip to main content
Question

two factor not working

  • May 23, 2025
  • 1 reply
  • 12 views

Forum|alt.badge.img

I have set up the text two factor authentification.  It  worked one time.  Now it does not send me a text code.  I cannot get to the collaborator therefore.  I need to submit a support ticket please

1 reply

Forum|alt.badge.img

Hi Karrie, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!