two factor not working?

Question

I disabled phone 2 factor, and tried to set up authenticator app, but the QR code won't load (see below). I then tried to go back to phone 2 factor, and it won't accept a normal 10 digit US phone number?

community-manager · Answer

Hi there,Welcome to Box Community and glad to assist!Let me create a new case and a member of our team will be in touch, please keep an eye out.Thanks for posting!

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