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I disabled phone 2 factor, and tried to set up authenticator app, but the QR code won't load (see below). I then tried to go back to phone 2 factor, and it won't accept a normal 10 digit US phone number?


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Hi there,


Welcome to Box Community and glad to assist!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting! 

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