My accountant is requiring me to set up 2FA. I have tried setting it up using both the SMS option and the Authenticator app option. I have followed all the steps and saved the changes. Yet when I log out and log back in, it’s letting me right into Box - it’s not requiring 2FA. Usually I use Chrome as my browser, but I decided to try Safari and only the first time did it require me to use the authenticator app. After that it let me in without it. I tried deleting cookies, etc. but it still is not requiring 2FA.
Solved
Two factor Authentication is set up, but I am able to log in without it
Best answer by Jill
Hi
Welcome to Box Community, and we’re glad to assist!
It seems that you have created 2fa on your account. If you are unable to login to your account please contact Box Support with your affected Box account and use this link.
The link provided will allow you to open a ticket if you have trouble signing in.
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