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Question

Two-factor authentication cancellation

  • May 23, 2025
  • 1 reply
  • 9 views

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I can't log in because I don't know why I linked the two-factor authentication. Is there a way to unlock it?

1 reply

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Hi there, 

Welcome to Box Community! 

I opened a new ticket to help with your login issue. Someone from Product Support will assist in cancelling your 2FA and please keep an eye to your email. 

Thanks for posting!