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Two-factor authentication cancellation

  • May 23, 2025
  • 1 reply
  • 9 views
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I can't log in because I don't know why I linked the two-factor authentication. Is there a way to unlock it?

    1 reply

    C
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    Hi there, 

    Welcome to Box Community! 

    I opened a new ticket to help with your login issue. Someone from Product Support will assist in cancelling your 2FA and please keep an eye to your email. 

    Thanks for posting! 

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