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Hello, my name is Ishiguro. I was invited by Suzuki Motor Corporation a year ago to use BOX, but I was asked for two-step authentication and can no longer log in. The device I previously registered has been changed for personal reasons, and I do not have a note of the backup password, so I cannot log in. Another user is currently contacting me. I apologize for the inconvenience, and I would appreciate your help.


MY ACCOUNT:  personal information–redacted]


 

Domakonda venkatesh


Hi Yokomori,


Welcome to the Box Community!


This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.


Thanks for posting!


Best,
Ann


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