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Question

Two Factor Authentication

  • May 23, 2025
  • 1 reply
  • 14 views

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I use Box on my Mac book, iPhone and iPad. I recently got a new iPhone and iPad. When I try to log into Box it sends me the code. I enter the code and press continue and nothing happens. If I press continue again it starts a never ending process resending the same code over and over. I badly need access on all of my devices for work.

1 reply

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Hi David, 

Welcome to Box Community and I'm here to assist! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!