Since the phone number for two-step verification is the old phone number, could you tell me how to change it to the new phone number?
Question
Two-factor authentication
Hi there,
Welcome to Box Community and I’m here to help!
To assist you change your mobile number on 2FA, I went ahead and opened a new ticket for our Product Support team. A member of our team will get in touch shortly and please keep an eye to your email.
Thanks for posting!
I am having the same issue, I need to change the phone number for 2 step authentication and do not know where to go.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.