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Since the phone number for two-step verification is the old phone number, could you tell me how to change it to the new phone number?dxeE7qU8ciSV8nfMX7UK5EOKA.png

Hi there, 

Welcome to Box Community and I’m here to help!

To assist you change your mobile number on 2FA, I went ahead and opened a new ticket for our Product Support team. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting! 

I am having the same issue, I need to change the phone number for 2 step authentication and do not know where to go. 

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