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Question

turn on sync from the mobile app

  • May 27, 2025
  • 1 reply
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I am in the iPhone app. I have several folders already sync'ed so that they show up on my PC. I would like to set another folder to sync. I don't see that option in the mobile iPhone app. I see "share" which is share with people but not "sync". I see "Make Available Offline" which makes it available offline on my phone. But I don't see a way to turn on "sync" so it will sync with my PC folders.

    1 reply

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    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    If you are using Box Sync and would like to mark a folder for Sync into your desktop, please login to your Box account in Box.com via a web browser (using a PC or laptop) and follow the steps below:

    1. Select a folder by clicking beside its name, or click the folder name to open the folder. The right hand sidebar should display information about the folder you've selected or opened.
    2. Click Details in the sidebar.
    3. Click the Sync to Desktop slider to mark this folder for sync. By default, this will mark all contained folders for sync as well. You can unmark specific subfolders within a synced folder, if you only want certain content to be synced.

    For more details, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

    Thanks for posting and let us know how else we can help!

    Best Regards, 

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