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Question

Turn off single-sign on

  • May 23, 2025
  • 1 reply
  • 14 views

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Hello! I created my Box.com account with my @gmail address because that seemed easiest. However, it's forcing me to use single-sign on, even though I've gone in and set a password. The single-sign on option is not working in some third-party apps that I'm using to access Box.com, so I'd like to just use my email and password. How can I do this? Thank you!

Phillip. 

1 reply

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I'm having the same issue and not finding out how to get support to change this. Very frustrating!!