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Question

Turn off/hide AI

  • May 27, 2025
  • 2 replies
  • 20 views

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I will never use the Box AI and it automatically defaulted to the first screen shown on the sidebar for every file. This used to be Comments and I would do anything to get rid of the Box AI screen default and go back to Comments. It significantly impacts my work as I am in dozens of files per day and now I have to click the Comments screen from the default Box AI screen and again, I am never ever going to use Box AI.

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Emerson, 

Welcome to Box Community and glad to assist! 

To turn off your Box AI, please reach out to your Box Administrator to reconfigure the Enteprise's Box AI settings. 

In reference to this, please see this article. 

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Rona,

Is there a way that individuals can customize what shows up first if my Box Administrator does not want to reconfigure the Box AI settings?

Thanks!