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Question

Tryng to locate files sent to me in the Box

  • May 23, 2025
  • 1 reply
  • 6 views

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I have be asking for assistance all day to day in different email formats, trying to locate files within the box. I need to get the provider enrollment application processed yesterday. 

 

Lois W

KDHE licensure certification coordinator

785-296-0127

1 reply

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Hi Lois,

Welcome to the Box Community! I'm happy to help.

Are you trying to access a folder that was shared to you? 

Did you receive any invitation email and accepted?

Kindly check this article from our Box Product Support page for more information.

https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions

Best,