I am trying to upgrade from a free account to a paid account and it says my account needs verified but will not let me verify it. I tried calling support and was forced to make an appointment. I waited for the appointment and a very rude and insulting person just kept telling me to verify it and would not listen when I said I could not verify it because it would not permit me to and then hung up on me. I have never worked so hard to buy something. This is my last effort before moving on to something else.
Hi Brenda,
Welcome to Box Community and glad to assist!
If you have concern regarding your account upgrade, please contact our Sales team and use our live chat function via box.com/pricing.
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