Hi Michelle, 

Welcome to Box Community and glad to assist! 

You seem to have an issue logging out of your account and for more information, can you confirm the following? 

• Are you trying to log out from your desktop Box application? Is there an error message? Please don't hesitate to attach a screenshot of your error for a closer look. 


• Also, please confirm your Operating System and your current Box version. 

We'd love to further assist!