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Question

Trying to join my groups board to access all of the file but cant, why?

  • March 5, 2026
  • 1 reply
  • 17 views

I created off of the join link provided by my group. Multiple users got access to the files but a couple of us didnt. Why? Is there a way to resolve this or get invited in? 

1 reply

Rona Box
  • Community Manager
  • March 6, 2026

Hi ​@Mohamad Zahra

Welcome to Box Community, and we will assist regarding your shared contents! 

 

What error did the affected users got when they tried to access your shared Box content? It’d be helpful if you could include a screenshot in your reply. 

We look forward to your response!