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Question

Trying to audit a document movement details by user - no info

  • May 22, 2025
  • 1 reply
  • 14 views

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Hello I am trying to capture a full detail history of a particular document that was uploaded into Box.  Who opened it, re-labeled it, and moved it to another folder. It is pulling back only info that is most recent (like me when I went in a opened the document) - not when the document movement happed.

I tried following the directions and downloaded a full record (per the instructions that popped up)---I did this and it came back without any more additional information than what I found out using the small 'details' button  (by clicking on the 'I' button). 

HELP! What steps am I missing!

Thank you so much in advance! 
 


1 reply

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Hi Sarahbeth, 

Welcome to the Box Community!

Aside from the "Access stats" of a file, Admins with access to the Reporting tool in the Admin console may run a User Activity to track all actions taken to a content your organization owns.

Reports can be generated on-demand for any specified time period and these reports can go back as far as 7 years, or as long as you have an account tariff with reporting access.

To learn more about running reports, please check out this article.

Best,