I just got a new macbook running OS 15.6 (Seqeuoia) and the box sync app won’t start. A blank window briefly pops up (likely the login window) but then the app quits. I used it on my previous laptop (though with an older OS).
Has anyone else experienced this or have any ideas?
Hi
Welcome to Box Community, and we’re happy to help with your sync issue.
We highly recommend switching to Box Drive.
By installing Box Drive using this link, Box Sync will be automatically uninstalled. Rest assured, any files that have not yet synced to Box will remain safe in your old Box Sync folder.
To learn about the differences between Box Sync and Box Drive, please see our article Switching from Box Sync to Box Drive.
For more information about Box Drive and its basic functionality, please see our article Using Box Drive Basics.
If you have any questions or concerns please let me know. Thank you for considering this change!
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