Skip to main content

Hello,

When I install the app of Box on my windows 11 and do the steps that I need to sign in on my browser, I do it, but it doesn’t signi in on the app, it continues showing I need to sign in online. 

What can I do?

Hi ​@Guada

Welcome to Box Community and we’d love to further assist! 

Could we confirm the Box desktop application you have installed and the Operating System running in your machine? 

 

We wait for your reply! 

 

 


Good morning,
The version of Box I have downloaded is the one you download directly from their website, and my computer's operating system is Windows 11.
I've uninstalled the app a couple of times to see if it worked, but I always get the same problem. I click to log in to the app, and it opens a link in the browser to log in. When I do, the app screen asks me to log in again.
I look forward to your response, and thank you in advance.


Reply