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Question

Trouble connecting school account to personal account

  • May 23, 2025
  • 1 reply
  • 18 views

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I just graduated and have lost access to my student account. I was trying to connect my personal box account to my school account so that everything would transfer, but it seems like it didn't work. I cannot access my personal or school account anymore. I had to create this new account since I couldn't sign in. What can I do to fix this?

1 reply

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Hi Anya, 

Welcome to Box Community and glad to help! 

Due to your sign in issue, I opened a new case and a member of our team will contact you via email. Please keep an eye out. 

Thanks for posting!