Multiple users in our organization are having these issues: 

It appears your Netsuite account is not linked to your Box instance. Would you like to associate your Netsuite account with your Box account? This process will transfer your Box User ID to Netsuite.  Clicked Ok and 

There was an issue with the Box SuiteApp. Please refresh and try again. If the problem persists contact your NetSuite Administrator.

I am our NetSuite administrator and have tried all the troubleshooting I can find in these forums. Nothing is working! How do I create a help ticket to speak with someone directly?