I tried to change my email address. I was sent a confirmation link. When I click on the link, I get the code, 403 Forbidden, Attempting a prohibited action.
Question
Trouble changing email address
I just found the info here. It was quick and easy to change.
https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail
Hi Tanesha,
Welcome to the Box Community! I'm happy to help.
I investigated the account and it looks like you have successfully added a secondary email.
Once your secondary email is linked and verified, you will have the option to "Make it Primary".To make a secondary address your primary address, just click Make Primary button.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.