For years Box.com has asked me to upgrade. I finally try personal pro, and you won’t let me and you won’t let me pay, or submit a support ticket. I tried 2 cards, same response. Please do not bill me if you are not going to let me upgrade.
Solved
Tried upgrade, said contact support, no way to find support ticket submission.
Best answer by Rona Box
Hi
Welcome to Box Community, and we’ll assist with your account upgrade!
To help successfully upgrade your Box account, please contact our Sales team and use our live chat function via box.com/pricing.
Thanks for posting and hopefully, it gets sorted out very soon!
Hi
Welcome to Box Community, and we’ll assist with your account upgrade!
To help successfully upgrade your Box account, please contact our Sales team and use our live chat function via box.com/pricing.
Thanks for posting and hopefully, it gets sorted out very soon!
I was in my charity’s box and it was full. Clicked upgrade and then it upgraded MY account not the box I was in. I need to change the upgrade to the charity account not my account.
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