Hi,
My box account (was in trial period until end of day today) got billed and my credit card got charged. I have cancelled it now and changed the account type to free plan. Can you please refund the amount as the account was deactivated before the trial period ended?
Thanks
Senthil
Hi Senthil,
Welcome to Box Community and glad to assist!
Kindly contact our Cancellation team (cancel@box.com) regarding this query. Rest assured that a member of our team will get in touch shortly.
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