Transfert of a folder and subfolder to a new account with Box

Hi Marina,

Welcome to the Box Community, I'm happy to help!

If you need to transfer a folder from one Box account into another, you may perform "Transfer folder ownership".

When transferring folder ownership, the account that currently own the content (your company Box account) simply need to invite your new account/ personal account in the folder as a "Collaborator" and then later promote and modify the new account's access to the folder as the "Owner".

Here are the steps:

• The current folder owner need to click the 3 dots (...) for "More Options" on the appropriate folder.
• Then choose the More Actions menu and select Manage Collaborators.
• Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right. (If the new owner is not yet a collaborator in the folder, he must invite him first, please check this article on how to a invite collaborator in a folder.)
• Under the Permissions column, click the user's access level to modify it. Select the appropriate access level from the dropdown that appears, in this case, the current owner need to choose "Owner" among the options to transfer the folder ownership to that collaborator.

More details can be found in this article: https://support.box.com/hc/en-us/articles/360044196273-Managing-Collaborators#transferfolderowner

Hope that helps! If you have other questions, please let us know and we will help you.

Regards,