Skip to main content
Question

Transferring ownership on folders with many files

  • February 5, 2026
  • 1 reply
  • 13 views

I am looking to migrate our data from original setup (open folders, everyone owns their root), to closed, where a service account owns all data. We have about 7-8 root level folders that are considered the company folders that I need to transfer from accountA to accountB. I have access to both accounts, and I have already made accountB (the service account) the primary org admin.

My understanding is that transferring folder ownership (rather than moving content) is the best way to do this as it leaves intact collaboration settings, shared links, and date metadata. However, some of these 7-8 folders have 3M+ files beneath them. I am concerned that a top-level ownership transfer would trigger unforeseen backened issues or box drive metadata syncs that would kill end users’ machines. I am wondering what the best path would be for this. Should I do the ownership gradually in smaller sub-sub-sub-folders to accountB?

1 reply

Rona Box
  • Community Manager
  • February 5, 2026

Hi ​@cbpt

Welcome to Box Community, and we’re glad to assist transferring the folder ownership. 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we will reach out to you shortly. 

 

Thank you for the continued support in the community!