We had a folder owner leave the company so I transferred ownership but files did not transfer.
Question
Transferred ownership and now files are not showing up.
Hi
Welcome to Box Community, and happy to help with your transfer ownership.
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email.
Thanks for posting, and we hope to get this sorted out very soon.
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