Skip to main content
Question

Transfer Ownership

  • May 23, 2025
  • 1 reply
  • 31 views

Forum|alt.badge.img

Our corporate partner transferred ownership of a large (multi-TB) set of folders to our company. On my end (as the owner/admin), the root directory lists the correct number of files that should have been transferred. However, the actual number of files inside the folder is a lot less. 

Could this mean that something went wrong or could it still be transferring? I'm asking because the root directory does list the correct number of files.

Thank you.

1 reply

Forum|alt.badge.img

Hello there,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!