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Our corporate partner transferred ownership of a large (multi-TB) set of folders to our company. On my end (as the owner/admin), the root directory lists the correct number of files that should have been transferred. However, the actual number of files inside the folder is a lot less. 


Could this mean that something went wrong or could it still be transferring? I'm asking because the root directory does list the correct number of files.


Thank you.

Hello there,


Welcome to Box Community and glad to help!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting!


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