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Question

Transfer account ownership

  • May 27, 2025
  • 1 reply
  • 36 views

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Hello!

I am no longer with the company and need to transfer the account ownership to <personal information-redacted>. Please let me know what needs to be done.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Lukas, 

Welcome to Box Community and glad to assist! 

In order to successfully transfer the Admin privileges, the next/new Box Admin should have a verified domain.

Before your Admin transfer, please follow these steps to verify your domain. 

Adding a managed domain consists of three separate tasks:

  1. Add the domain and get a unique code (also known as a hash).
  2. Create a new DNS record for the domain with the unique code.
  3. Validate the domain.

As for the complete instructions, please see this article

Thanks for posting!