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Hello!

I am no longer with the company and need to transfer the account ownership to <personal information-redacted>. Please let me know what needs to be done.

Hi Lukas, 


Welcome to Box Community and glad to assist! 


In order to successfully transfer the Admin privileges, the next/new Box Admin should have a verified domain.


Before your Admin transfer, please follow these steps to verify your domain. 


Adding a managed domain consists of three separate tasks:


  1. Add the domain and get a unique code (also known as a hash).

  2. Create a new DNS record for the domain with the unique code.

  3. Validate the domain.

As for the complete instructions, please see this article. 


Thanks for posting!

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