Hello - I currently have the free version of box, but would like to start tracking user activity. When I look at the support page, it says I can do this with the "Starter" plan. But when I click "upgrade" it's not listed as a feature outside of "Business Plus." Can I track basic user activity (just simple who accessed which files when/on what date) in the "Starter" business version? Thanks!
Question
Tracking user activity
Hi Kelly,
Welcome to the Box Community, I'm happy to help!
Tracking file activity is indeed available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner, co-owner, or editor of the file.
When you upgrade your account to at least a Starter plan, you should be able to access this feature. Tracking file activity is a feature that is different from Box Reports which allows Box Admin a more in-depth monitoring of user activity and is only available to those with Business and higher plans.
If you would like to learn more about the features that comes with the plan you are interested on, please reach out to Box Sales team by filling out this form: https://www.box.com/quote/
Thanks for posting and let us know how else we can help!
Regards,
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