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Question

TQ4 box files are no longer accessible

  • May 22, 2025
  • 1 reply
  • 4 views
C
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I owned our box id [personal information--redacted] with my w3 id.  I have moved to Kyndryl and today the box files are gone.  Can you help?

    1 reply

    C
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    Hi Lori, 

    Welcome to the Box Community!

    You would need to reach out to your organization's Box Admin who can help transitioning the folders/files you need access to into your Kyndryl account.

    I suggest contacting your internal helpdesk so they can point you to the designated Admin who can help you in this issue.

    Thanks for your post and let us know how else we can help!

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