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Question

To many items, limit for directory is 20000 items

  • May 22, 2025
  • 3 replies
  • 8 views

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Is there a way around the 550 response when checking if a file exists in a directory with more than 20,000 files or a way to increase the limit?

 

Currently, the file exists check fails on this directory and when you dig deeper you can see that the API is returning 550 Too many items, limit is 20,000.

 

3 replies

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Do you have a client id of the application you created? 


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4975670827539 any luck on this? Also where is that limit documented?


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We were able to resolve the issue by reducing our file count below 20k. We received the following error when using FileZilla to access the directory.BOX1_BAVVLg5CkAUcMMNlwY6CWQ.png