“Ticket Submission: I’m trying to upgrade to the Business plan with a 50GB upload limit, but I’m encountering an error. As I am located in Korea, a phone call is difficult. Your assistance with this issue would be greatly appreciated.”
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Hi KyoungHoon Cha,
Welcome to Box Community!
To assist you with your upgrade issue, please contact our billing team directly at billing@box.com.
Thanks for posting!
Best,
Ann
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