Skip to main content
Question

Ticket Submission

  • May 27, 2025
  • 1 reply
  • 85 views

Forum|alt.badge.img

“Ticket Submission: I’m trying to upgrade to the Business plan with a 50GB upload limit, but I’m encountering an error. As I am located in Korea, a phone call is difficult. Your assistance with this issue would be greatly appreciated.”

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi KyoungHoon Cha,

Welcome to Box Community!

To assist you with your upgrade issue, please contact our billing team directly at billing@box.com.

Thanks for posting! 

Best,
Ann