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Question

Ticket

  • May 27, 2025
  • 1 reply
  • 124 views

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I need a support ticket for a box drive error - no amount of restarts helps at all. 

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1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Sharon, 

Welcome to Box Community and glad to assist!

In order to get a closer look, can we confirm the following details? 

  • What is the Operating System running in your machine and your current Box version? 
  • Can you specify your activity on Box Drive that prompted this error? 

We'd love to further assist!