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Ticket

  • May 27, 2025
  • 1 reply
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I need a support ticket for a box drive error - no amount of restarts helps at all. 

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    1 reply

    Forum|alt.badge.img

    Hi Sharon, 

    Welcome to Box Community and glad to assist!

    In order to get a closer look, can we confirm the following details? 

    • What is the Operating System running in your machine and your current Box version? 
    • Can you specify your activity on Box Drive that prompted this error? 

    We'd love to further assist! 

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