Hi there,
Welcome to Box Community and glad to assist!
To address your log in error, please try the following fix:
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it works!
Hi Rona
Thank you for above reply.
>To address your log in error, please try the following fix:
Actually, my issue is I am unable to access Box site in my browser.
Any suggestion, what can be cause of this issue?
Thanks in advance.
BR.
