I was a co-owner of an specific folder, the owner left the company and now we're receiving the following msg/alert. Can you guys recover this data please ?
Thank you
Mario Vieira ([personal information--redacted)
Question
This shared file or folder link has been removed or is unavailable to you.
Hi Mario,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates.
Thanks for your patience and participation in the forum.
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